Shipping Policy

Shipping Policy

We deeply appreciate your support and patience as we craft each piece with care.

Processing Time
Please allow 5–7 business days for your order to be handmade, processed, and prepared for shipment. All items are made and shipped from Canada.

Shipping Delays
Due to global supply chain and transit delays, certain materials or orders may take longer than expected. We appreciate your understanding during these unpredictable times.

Domestic Shipping (Canada)
Once a package is handed off to the shipping carrier, we are not responsible for any lost, stolen, or delayed items.
We do not offer refunds for packages lost in transit or marked as delivered by the carrier but not received.

International Shipping
For international orders, duties and import taxes are not included in your total at checkout. These charges vary by country and are the responsibility of the buyer.

Please be aware that once a package leaves the Canada, tracking updates may be limited. 

We do not refund or replace packages lost in transit or marked as delivered.

Please double-check your shipping address before placing your order.
We are not liable for orders shipped to incorrect or incomplete addresses. Undeliverable packages returned to us can be re-shipped, but additional shipping fees will apply.